
Refund Policy
Beneteau Adventures
Effective Date: 1/1/25
At Beneteau Adventures, we strive to provide exceptional experiences. Please review our refund policy before booking your trip.
1. Cancellation & Refund Policy
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Cancellations made 14 days or more before the scheduled trip will receive a full refund.
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Cancellations made within 14 days of the scheduled trip are non-refundable.
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No-shows or late arrivals will not be eligible for a refund or rescheduling.
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2. Weather-Related Cancellations
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If we must cancel a trip due to severe weather or unsafe conditions, guests will receive a full refund or the option to reschedule.
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Light rain or cloudy conditions do not qualify for a weather-related cancellation.
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3. Rescheduling Policy
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Requests to reschedule must be made at least 7 days in advance and are subject to availability.
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Rescheduling within 7 days of the trip is not guaranteed and may incur a fee.
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4. Special Circumstances
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In cases of medical emergencies or other extenuating circumstances, we may review refund requests on a case-by-case basis. Please contact us as soon as possible.
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5. Contact Us
For refund inquiries, please reach out to us:
Email: adventuresbeneteau@gmail.com
Phone: +506 6343 2726
Location: Tamarindo, Costa Rica
By booking a tour with Beneteau Adventures, you acknowledge and agree to this refund policy.